Privacy Policy

Scope

This Privacy Policy describes how Solarae Systems LLC handles information in connection with the public Solarae Systems website and direct communications with us.

Information You Provide

If you contact us by email, we may receive information you choose to provide, such as your name, email address, organization, and the contents of your message. We use that information to respond to your inquiry and communicate with you.

Technical Information

When you access the website, hosting and infrastructure providers may process standard technical information needed to deliver and secure the site, such as IP address, browser information, request details, and timestamps.

How Information Is Used

• To operate, maintain, measure, and secure the website.
• To respond to support, business, privacy, or legal inquiries.
• To diagnose technical problems and protect against abuse.
• To understand aggregate website usage and improve the site.
• To comply with applicable legal obligations.

Website Telemetry

The website uses limited, first-party event telemetry to understand whether visitors can find important content and complete intended actions. The telemetry records only an event name and page path, plus a small allowlist of non-sensitive context when applicable. It does not intentionally collect form contents, email addresses, query strings, cookies, advertising identifiers, or cross-site profiles.

Client-side telemetry is disabled when the browser sends a Do Not Track signal or enables Global Privacy Control. Event records are sent only to a same-origin Solarae Systems endpoint and are written to our hosting runtime logs for operational analysis.

Sharing

We may share information with service providers that support website hosting, communications, security, or other business operations, subject to their applicable terms and privacy practices. We may also disclose information when required by law or to protect legal rights and security.

Retention

We retain information for as long as reasonably necessary for the purposes described above, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.

Your Choices

You may contact us to ask questions about information you have provided to us or to request an appropriate privacy-related action, subject to applicable law.

Changes

We may update this Privacy Policy from time to time. The date at the top of this page indicates the most recent revision.

Contact

For privacy questions, contact legal@solarae-systems.com.